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We provide a complete refund if something goes wrong – although such instances are rare.
We provide a complete refund if something goes wrong – although such instances are rare.
21-Day Coverage for Your Donations
Your donations, regardless of the amount, are protected for a period of 21 days from the date of contribution.
Every fundraising event is taken care of.
Whether you contribute to a fundraiser for an individual or a charitable organization, your support is safeguarded.
Global Support
No matter where you make your donation, it is safeguarded for your peace of mind.
Every time you contribute, you’re making a positive impact for someone. We feel it’s our duty to safeguard your generosity by ensuring the protection of your donation.
Give with confidence.
We’re here to assist you. Fortunately, instances of fraud on Fundtails are rare. Our team of experts in Trust & Safety actively monitors our platform to prevent any misuse or abuse, and we thoroughly investigate all reported concerns. If you suspect fraud, please report it to us.
File a complaint
Let us know why you think your donation is not being used properly.
Checked by specialists
Our Trust & Safety team will look into your complaint.
Get your money back
Refunds will be issued within 10-21 business days.
Read through commonly asked questions or reach out to our Customer Care team through our Help Center.